When deciding to hire a property management company to manage your property and tenants, informing your tenants of this change is important for ensuring a smooth transition. The best way to inform your tenants of this new management is via a letter. This will help introduce the company, provide more information, and give your tenants the opportunity to ask any questions.
What to Include in Your New Property Management Introduction Letter
When introducing your tenants to your new property management company, it is important to remind them that their current lease agreement will still be upheld even with this change. The letter can also come from either the property owner or the property management company and should be formal and clearly explain any changes. The letter can also be utilized as official record should a tenant not pay their rent and claim they were not aware of the new address. The letter should also include information regarding maintenance requests.
The letter should also include:
- An introduction to the new property management company
- Identify a person in charge to contact regarding any property questions, maintenance requests, etc.
- Provide contact information for the person in charge (email and phone number)
- An explanation of how to pay rent and when it is due
- The process of how to submit maintenance requests
New Property Management Introduction Letter Example
PROPERTY MANAGEMENT COMPANY
STREET ADDRESS
CITY, STATE, ZIP CODE
PHONE NUMBER
DATE
PROPERTY OWNER
STREET ADDRESS
CITY, STATE, ZIP CODE
PHONE NUMBER
Dear TENANT NAME,
I would like to take the time to introduce the new property management company and the new landlord for PROPERTY NAME/ADDRESS. Your current lease and payment terms will remain in effect, however, all payments, maintenance requests, and correspondence shall be sent directly to the property management company as outlined at the top of this letter.
If you have any questions or concerns regarding your lease, rent, maintenance requests, or the property, please contact your site manager, SITE MANAGER NAME:
SITE MANAGER NAME
EMAIL ADDRESS
PHONE NUMBER
Rent Payments
Beginning on DATE, please make out all rent checks to PROPERTY MANAGEMENT COMPANY NAME and send them to the address provided above by the 1st of the month. All grace periods and late fees are outlined in your lease terms for your reference.
Maintenance Requests
Please email all maintenance requests to SITE MANAGER NAME at SITE MANAGER EMAIL ADDRESS. If it is an emergency, please call us at PHONE NUMBER.
If you have any questions, please reach out to SITE MANAGERS NAME.
We look forward to PROPERTY MANAGEMENT COMPANY providing you with excellent management and service.
Sincerely,
PROPERTY OWNER
For help managing your property, screening tenants, and making interior and exterior upgrades to your rental property, contact Lamacchia Property Management today at (855) 213-3410.